Self-Service Design
Beautiful, robust and customizable
Industrial
Design
UX & UI
Design
Service
Design
Design
Process
Custom
Design
Industrial Design
How it looks, feels and works
We bridge physical and digital worlds. To enable and facilitate a physical being’s experience with the digital realm, we have to consider quite a few things. Aesthetics, usability and ergonomics as well as manufacturability, maintainability and more.
Industrial Design is a discipline and expertise in which all of these factors considered, processed and delivered in an creative and innovative way.
UX & UI Design
Back & front of digital experience
The digital realm is boundless, flexible and connected. After bringing users into this space, we have to consider several design factors to maintain usefulness and joy of
the user experience. Learnability and usability as well as aesthetics, ergonomics, and more. User experience Design and User Interface Design are disciplines in which all of those factors explored, processed and delivered in an iterative and progressive way.
Service Design
Intangible yet essential
Since self-service solutions are at forefront of service chains, it is almost impossible not to consider and design the newly added service channel. We explore physical evidences, customer actions, front-stage actions, backstage actions and support processes.
Design Process
Double diamond framework
We acquired the universally accepted Double Diamond model. It streams the problem through double diverging and converging stages to discover, define, develop and finally deliver the final solution. During this stages we empathise, define, ideate, prototype and test during some iterative processes.
Design Tools
Methods we usually use for design and develop
Custom Design
Various accessories and modules
Self-service design is not limited to body, apps and service. There are a whole area of possibilities in technical modules and technologies. Customised set of computing silicons, displays and printers are as imperative to define a self-service product as well as various types of scanners, payment modules and accessories.
